Concierge serviceService is our passion

Comprehensive, flexible, and unobtrusive. That’s exactly what good service should be. And we interpret the topic of concierge service – as is typical for us – in a modern way. We therefore offer the option of a digital check-in and check-out 7 days a week around the clock. We also provide digital restaurant, cultural, and excursion tips as well as individual hotel services. For you, our guest, this means a lot of flexibility and freedom, because you can order your desired services whenever you would like.

Competent & friendly staff

Everything is possible

Our staff at the reception desk is available for you around the clock. Whether a wake-up call, laundry service, ordering a taxi, a table reservation, or anything else, simply let us know what you would like. And we will make it happen.  

Arriving here is just like coming home.

For whatever makes your stay here with us even better, we are at your disposal 7 days a week 24 hours a day. We are your exclusive contact partner for your everyday needs and questions.

  • Airport transfer, free luggage storage
  • Organization of taxis and shuttle transfers
  • Letter and postcard mailing service, bike rental, etc.
  • Deliveries, courier services, and postal services  
  • Flower service

Vienna, the city of your dreams

The beauty of Vienna is legendary, and discovering it is easy, because we are happy to provide you with advice and tips.

  • 33 exclusive city tours including info and free city maps
  • Shopping guides and information brochures on museums, attractions, and events
  • Ordering tickets for the theater, opera, or concerts
  • Reservations and tickets